bat345 is committed to protecting the personal information of every player on the Platform. This Privacy Policy explains exactly what data bat345 collects from Pakistani players, how that data is used, who it may be shared with, how long it is retained, and what rights you hold over your own personal information.
Six ways bat345 protects your personal data — the full policy text below is the binding document
All data transmitted between your device and the bat345 platform is protected by industry-standard 256-bit SSL/TLS encryption. Your personal and financial information is never transmitted in plain text.
bat345 does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. Your information stays within the bat345 ecosystem and its vetted service partners.
You have the right to request deletion of your personal data held by bat345, subject to our legal retention obligations. Erasure requests are processed within 30 days of verification of your identity.
bat345 will never send you marketing communications without your explicit consent. You can withdraw consent for marketing emails and SMS at any time through your bat345 account preferences panel.
bat345 processes personal data only where a clear lawful basis exists — contractual necessity, legal obligation, legitimate interest, or explicit consent. We do not process data speculatively.
bat345 operates under an international gaming licence that includes mandatory data protection standards. Our data handling practices are subject to periodic audit by the relevant licensing authority.
This Privacy Policy (hereinafter referred to as "Policy") describes how bat345 (hereinafter referred to as "bat345", "we", "us", or "the Platform") collects, processes, stores, and protects the personal data of individuals who register for and use the bat345 online betting and casino platform (hereinafter referred to as "Player", "User", or "you").
bat345 operates as an internationally licensed online gaming platform serving players in Pakistan and other eligible jurisdictions. The Platform provides cricket betting, live casino, slot games, and related online entertainment services. All personal data collected in connection with the bat345 service is processed in accordance with applicable data protection legislation and the conditions of our international gaming licence.
IMPORTANT: By creating a bat345 account, you acknowledge that you have read, understood, and agreed to the data handling practices described in this Privacy Policy. This Policy forms part of the overall agreement between bat345 and its players, alongside the Terms & Conditions.
If you have any questions about how bat345 handles your personal data, or if you wish to exercise any of your data rights, please contact the bat345 Data Protection team via the contact details in Section 15 of this Policy.
For the purposes of applicable data protection law, bat345 acts as the data controller in respect of the personal data of all registered players on the Platform. As data controller, bat345 determines the purposes and means by which personal data is processed.
bat345 may engage third-party data processors — such as payment gateway providers, KYC verification services, game software providers, and customer support platform operators — to process personal data on bat345's behalf. Where third-party processors are engaged, bat345 ensures that appropriate data processing agreements are in place and that processors are contractually bound to handle personal data only in accordance with bat345's instructions and applicable data protection standards.
bat345 collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the Platform, and from third-party sources including KYC verification agencies and payment processors. The categories of personal data bat345 collects are set out below.
| Category | Examples of Data Collected | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, Pakistani CNIC or passport number | Provided by you / KYC verification |
| Contact Data | Email address, Pakistani mobile number, residential address (city, province) | Provided by you |
| Account Data | Username, encrypted password, account preferences, communication settings | Provided by you / generated by Platform |
| Financial Data | JazzCash account number, EasyPaisa mobile wallet, bank account details (for KYC only), transaction history | Provided by you / payment processors |
| Transactional Data | Deposit amounts (PKR), withdrawal requests, bet history, game play records, bonus usage | Generated by your Platform activity |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Automatically collected |
| Usage Data | Pages visited on bat345, game titles accessed, time spent on Platform, feature interactions | Automatically collected |
| Communications Data | Live chat transcripts, support email correspondence, complaint records | Generated by your interactions with bat345 support |
| KYC Verification Data | Copies of government-issued photo ID, proof of address documents, selfie/liveness verification images | Provided by you / KYC verification services |
bat345 does not collect special category personal data (such as racial or ethnic origin, religious beliefs, health data, or biometric data for identification purposes) unless strictly required for responsible gaming assessments or where mandated by our licensing authority's AML/KYC compliance framework.
bat345 uses personal data collected from Pakistani players and all other users for the following specific purposes:
bat345 processes personal data only where a valid legal basis exists under applicable data protection law. The legal bases bat345 relies upon are as follows:
The bat345 platform uses cookies and similar tracking technologies to enhance your experience, maintain session state, and collect usage analytics. The categories of cookies used on bat345 are as follows:
You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent you from accessing certain bat345 Platform features, including the ability to log in.
bat345 does not sell personal data to third parties. bat345 may share personal data with the following categories of third parties, strictly for the purposes described in this Policy:
All third-party processors engaged by bat345 are subject to contractual data processing agreements that require them to handle personal data only in accordance with bat345's instructions and applicable data protection standards. bat345 conducts due diligence on all third-party processors prior to engagement.
bat345 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law or licensing conditions. The following general retention periods apply on the bat345 platform:
Upon expiry of the applicable retention period, bat345 will securely delete or anonymise personal data in a manner that prevents its reconstruction or re-identification.
bat345 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
Whilst bat345 takes all reasonable steps to protect your personal data, no internet transmission or electronic storage system is completely immune to security risk. Players are responsible for keeping their bat345 login credentials confidential and for notifying bat345 immediately if they suspect any unauthorised access to their account.
bat345 operates as an internationally licensed platform, and personal data may be transferred to and processed in countries outside Pakistan in connection with the delivery of bat345's services. Such transfers may occur when data is processed by bat345's game software providers, KYC services, customer support platforms, or cloud infrastructure providers, which may be located in various international jurisdictions.
Where personal data is transferred outside the country of collection, bat345 ensures that appropriate safeguards are in place to protect the transferred data. These safeguards include contractual data transfer mechanisms, standard contractual clauses, or reliance on adequacy determinations where applicable. Players may request further information about specific international transfer safeguards by contacting the bat345 Data Protection team at the details provided in Section 15.
bat345 respects your rights over your personal data. The following rights are available to all bat345 players with respect to their personal data held on the Platform:
Request a copy of the personal data bat345 holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data that bat345 holds about you.
Request deletion of your personal data where processing is no longer justified, subject to legal retention obligations.
Request that bat345 restricts processing of your personal data in certain defined circumstances while a query or complaint is resolved.
Request a structured, machine-readable copy of personal data you have provided to bat345, for transfer to another service provider.
Object to bat345 processing your personal data for direct marketing purposes or on the basis of legitimate interests, where applicable.
To exercise any of the above rights, please contact the bat345 Data Protection team via live chat or email (see Section 15). bat345 will respond to all data rights requests within 30 days of receiving a verifiable request. In some cases, bat345 may need to verify your identity before processing a data rights request.
Please note that certain data rights may be subject to limitations where bat345 is required to retain data to comply with its legal obligations, including AML/KYC requirements under its international gaming licence.
The bat345 platform is strictly for adults aged 21+. bat345 does not knowingly collect personal data from any individual under 21 years of age. Age verification is conducted as part of the bat345 registration and KYC process. If bat345 discovers that personal data has been collected from an individual who is under 21 years of age, that data will be deleted immediately and the associated account will be permanently closed.
If you believe that a minor has registered an account on bat345 using false information, please contact the bat345 support team immediately via live chat so that the matter can be investigated and the account closed without delay.
bat345 will only send you marketing communications — including promotional emails, bonus notifications, and SMS messages — where you have given your explicit consent to receive such communications. You will be given the opportunity to consent to marketing during the bat345 registration process.
You may withdraw your consent to receive bat345 marketing communications at any time by adjusting your communication preferences in your bat345 account settings, or by contacting the bat345 support team and requesting that marketing communications be disabled on your account. Withdrawal of consent will not affect the lawfulness of any marketing processing that took place prior to withdrawal.
bat345 may send you non-marketing service communications — such as account security alerts, deposit confirmations, withdrawal notifications, KYC requests, and policy update notices — without requiring your consent for marketing, as these are necessary for the performance of your contract with bat345 or for compliance with our legal obligations.
bat345 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable data protection law, bat345's operational practices, or the conditions of bat345's international gaming licence. When material changes are made to this Policy, bat345 will notify registered players via the email address registered to their bat345 account and/or via a prominent notice on the Platform.
The "Last Updated" date at the top of this Policy will be revised whenever changes are made. Your continued use of the bat345 platform following notification of a revised Privacy Policy constitutes your acknowledgment of the changes. We recommend reviewing this Policy periodically to stay informed of how bat345 protects your data.
If you have any questions or concerns about this Privacy Policy, about how bat345 processes your personal data, or if you wish to exercise any of your data rights, please contact the bat345 Data Protection team through the following channels:
bat345 will acknowledge all data protection queries within 5 business days and will provide a substantive response within 30 days. Where a request is complex or where bat345 receives a high volume of requests simultaneously, this response period may be extended by up to an additional 60 days, of which bat345 will notify you within the initial 30-day period.
If you are not satisfied with bat345's response to a data protection query or complaint, you have the right to escalate your complaint to the relevant supervisory authority under the applicable data protection framework, or to the dispute resolution mechanism provided by bat345's licensing authority.
Note: This Privacy Policy was last reviewed and updated in January 2026. All bat345 players with accounts active prior to this date were notified of material changes via their registered email address.
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